London Airport Meeting Points
Know exactly where to meet your My London Transfer driver after landing
LHR • LGW • STN • LTN • LCY • SEN
Live Flight Monitoring • Meet & Greet • Personalised Name Board • Luggage Assistance
Rating & Reviews- 4.8
Partners with
Early Flight? Delayed Flight? We’re Tracking It.
Your pickup follows your actual flight, not just scheduled time.
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Flight Arrives Early
We track the change.
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Flight Is Delayed
Your pickup adjusts.
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45 Mins Agreed Buffer
Allowed after landing.
What Happens After You Land?
Step-by-step guide from touchdown to your comfortable ride.
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Your Flight Is Tracked
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Clear Arrivals
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Go to Your Meeting Point
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Look for Your Name Board
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Luggage Assistance
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Head to Your Vehicle
Can’t Find Your Driver?
Follow these quick steps to locate your driver or connect with us immediately.
Check Your Phone
Look for a call, SMS or message from our team.
Check Your Booking
Confirm your airport, terminal and meeting point.
Stay at the Meeting Point
Avoid moving to another pickup area.
Contact Support
Our 24/7 team can connect you with your driver.
Frequently Asked Questions
The meeting point depends on your terminal: Caffè Nero at Terminal 2, WHSmith at Terminal 3, Car Park/Park & Ride at Terminal 4, and Costa Coffee at Terminal 5.
North Terminal passengers meet at Marks & Spencer. South Terminal passengers meet at WHSmith.
My London Transfer passengers meet their driver at Zone B.
The My London Transfer meeting point is the Pickup & Drop-Off Area at Zone E.
Your driver will hold a personalised name board displaying the passenger name used for the booking.
Your flight is monitored so the pickup can be adjusted around the actual arrival time and your agreed post-landing buffer.
Stay at the designated meeting point, check your phone and booking confirmation, then contact My London Transfer’s 24/7 support team.